In order to ensure prompt and timely delivery of your order, EMMECIPI STUDIO SRL partners with the best express delivery services available selected by destination area and type of product. Orders are processed from 9 a.m. to 1 p.m. Italian time (GMT+1) from Monday through Friday. Orders placed after 1 p.m. are processed the next business working day, therefore Friday orders will be processed the following Monday. After processing the order, the parcel is consigned to carrier, and tracking awb is communicated to the customer.
For Italy carrier available is Bartolini.
For abroad shipments UPS is the carrier.
Shipments costs will be covered by EMMECIPI STUDIO SRL over € 150 of purchase for Italy and € 250 for abroad.
If the cost is less than € 150 of purchase in Italy, a contribution of € 5 will be required, if the cost is less than € 250 of purchase abroad, a contribution of € 15 will be required
Delivery in Italy is provided generally within 48 hours from consignment to carrier (excluding holidays). In all countries of the European Community delivery requires about 2-3 business days from consignment to carrier (excluding holidays). In order to trace your order, after consigning to carrier we will send you a tracking number in order to follow your shipment status.
It is very important to give a valid address where someone is present in the morning, or better during all day, in order to avoid any delays or storage of your parcel.
In Italy, in case the customer is not available during consignment, other delivery attempts will be made in the following 3 days. On the fourth day the parcel will be returned to EMMECIPI STUDIO SRL. The customer will have to contact the customer service in order to request a further shipment at his/her expenses. As far Europe is concerned, in case the customer is not available during consignment, the parcel will be delivered at a UPS access point where it will be available for customer for 10 days (UPS access points are usually in the neighborhood of the shipping address). After the storage time is over the parcel will be shipped back to EMMECIPI STUDIO SRL. The customer will have to contact the customer service in order to request a further shipment at his/her expenses.